Analysing the Gcode is one among the primary steps done while troubleshooting issues. The gcode which may be fine in your system may get corrupted while uploading to your printer. To make sure this corruption has not happened we recommend analysing gcode from the printer. 

So if Fracktal care representative asks for gcode please follow these steps to download and send the gcode.

1.Access Octoprint using the printers IP adress.

2.Click on download for the gcode file you want to download.

Voila, you have successfully downloaded the file, all you have to do it to send it.